Showing posts with label human resources. Show all posts
Showing posts with label human resources. Show all posts

Sunday, 22 July 2012

Hiring – Strategies and Tips for Strong Staffing Processes


July 22, 2012

hiring - staffing processesHiring Processes

As an entrepreneur, business owner, or manager in the public or private sector, the way you conduct hiring or staffing processes can have measurable effects on your staff and organization.  Opportunities presented to internal staff in fair and transparent processes can be uplifting to staff, generate interest in the organization, and result in the recruitment of needed professionals.  Poor staffing processes can be demoralizing for employees, and can have negative, long-term impacts on the development of human resources in your business.

Hiring – Human Resources Plan

Similar to business and marketing plan development, human resource management in your business would include the development of an annual human resources, staffing plan.  Management, supported by information from operational units in the organization, should be able to identify human resources needs for the upcoming annual business cycle.  Salary and wage budgets are an important component to the plan, along with the costs for employee development.  The costs for hiring and staffing processes should be taken into consideration, especially if travel or external human resources consultants are needed for the staffing processes.  Once plans and budgets have been developed, the business will be better prepared to proceed on staffing processes.
Here are some tips to improving your staffing process, staff morale, and results in your organization:
  • Be fair, open and transparent to all staff on any potential opportunity or position
  • Look internally first at your valued staff before seeking external sources
  • Consider employee development to fulfill positions rather than external acquisitions
  • Gauge employee interest in development, retention and promotion through your annual employee appraisal procedures
  • Ensure employees have an opportunity to develop a learning and development plan, and that you as the employer can support employee developmental initiatives

Hiring Through Job Postings,  Job Advertisements

A clear and concise employment posting must be developed, to make sure all applicants understand who can apply, how to apply and what must be completed in the process.  Here are some details that could be included in a job posting:
  • Job title, classification, details
  • Job roles, responsibilities and duties
  • Application requirement details (resume, cover letter, test, interview, reference checks)
  • Application deadline
  • Who the job will be open to (ie: internal, external, certain levels, professions)
  • Where the job will be located
  • Duration of position
  • Essential job criteria (applicant must meet these criteria)
  • Asset job criteria (applicant scores bonus points for these “great to have” additional skills, traits)
  • Other competencies (ie: leadership competencies)
  • Conditions of employment (ie: travel, OT where necessary)
  • Language requirements 
  • Employment equity considerations, and
  • Contact for questions, concerns, and who to send the application to

hiring - interviewStaffing Process – Time Frames

Be cognizant that adequate time frame will be required for staffing processes.  Management of time will be essential to develop the time frames around the process, the assessment tools and development of the job criteria.  You must allow time frames for the applicants to apply, be tested, be interviewed and for the reference checks.   If through your human resource planning you have determined potential start dates for employees, then you will have an idea on the time frame to initiate the hiring process.  Don’t procrastinate on staffing processes or you may find yourself hiring and starting the successful candidate later than was actually needed.

Hiring – Short Term Solutions or Alternatives

If staffing processes can’t meet your immediate needs, you may have to consider acquiring the help or expertise externally through short-term contracting.  Contracting gives you the ability to acquire human resources in a potential shorter time frame, with more controls with terms and conditions within a contract.  Ensure that your explore contracting a short-term solution.
Partnering companies in your field may be able to complete a human resources exchange with you. Partnerships are beneficial as the parties can come to an agreement over the sharing of resources, so short-term staffing may be accomplished through your partnership arrangements.
Developing and maintaining high standards in your hiring practices will result in the best retention, development and recruitment of human resources.  Make the “Best Employers to Work For” list, internally and from an external perspective.

More on Hiring, Human Resources, and Employee Development

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Business information, resources and tips for the entrepreneur
© 2012 Strategy Plan One

Wednesday, 20 June 2012

Business Issues Faced in the Summer Months


June 20, 2012 

business issues Business Issues 

As summer months on now upon us, it is important as leaders to plan in advance for the differing business dynamic summer months bring.  Your business needs to be prepared in order to meet customer needs, continue business as usual and continue to grow.  Whether it’s staffing levels, supplier issues, demand issues or opportunities, it is best to plan contingencies around the challenges you may face in the summer.




The three key business issues faced in the summer discussed here include:
  • Staffing and human resources issues
  • Supply and demand issues
  • Business development and opportunities
Staffing Levels
Of course the summer season is notorious for the majority of staff wanting a bit of a break during the summer months.  Some of it is centered on family concerns with children off school, while others find it advantageous to take off the months during the best weather and tourism offerings.  Certain human resource strategies can alleviate these pressures.
Ensure you have policies and procedures in place for staffing when there are leaves from work.  The policies will differ and be stronger if you are in a business of essential services, like medical practices.  For the most part, policies and procedures can be flexible and fair to all staff to ensure everyone has the ability to take much needed breaks.  Policies and procedures will provide standardization to the organizations and will bring clarity to staff when all are seeking leaves.
To alleviate pressures of staffing levels, you as a leader can plan to fill the gaps in the summer in creative ways.  Students are always looking for work in the summer and would be an appropriate human resource pool to pull from.  Contracting out is another option if you need professional services to carry on complicated, complex projects in your business.  Offering opportunities to staff for assignments or acting positions may fill the void temporarily and would go a long way to building up capacity in your organization.  Lastly, encouraging and implementing work-life balance with flexible scheduling in the business may give the flexibility across all employees to manage the staffing levels.

Supply and Demand Challenges

Depending on what business you are in, summer months can bring a higher demand on some products or services, and likewise, supplies can fluctuate during this period.  Supply and demand issues should be adequately identified in you business plan.
A simple example of supply and demand is the local ice suppliers as ice demand would be in high demand by all sectors in the summer.  On the services front, certain services would be in high demand and potentially hard to obtain such as HVAC specialists around cooling system maintenance, or in the case of trying to acquire service from pool maintenance companies.  Building contractors and the construction industry are in higher demand during the summer months.  These businesses face the same human resource issues during the summer months to complicate their own operational demand issues.
If you are business that relies on specific supplies and through your research you know supplies fluctuate during the summer period, ensure you have planned out your contingencies to keep the supply level consistent.  This may require you to secure commitments from a number of suppliers in the chain.   You may also develop RFP processes in advance to ensure you have suitable suppliers ready to go.
If you are in a business where the demand for your products or services increases in the summer, once again your business planning process should identify your operational plan to cope and accommodate increased operational demand.  Through a pattern of previous annual experiences, you may plan to ramp up staffing to accommodate increased service demand.  In terms of a supplier type business, retail or food services, you may increase inventory levels in advance of the summer months to ensure you can entertain increased commerce levels.  This piece should be carefully researched, analyzed and planned well within your business planning process.  Over estimates can be costly, but so can missed business and revenue with not being prepared and having to hang the dreaded “out of stock” sign.

business issues - partnershipBusiness Development and Opportunities

Summer months can be challenging to try and grow your business.  As your business has challenges regarding staffing levels and the need for everyone to take time off, so do your partners, investors and other entrepreneurs that could help you in business development and partnership building.
Although people can be away for periods during the summer months, most know that entrepreneurs stay connected, no matter where they go or what they are doing.  In the interests of their own business goals and growth, entrepreneurs and business leaders are highly motivated and dedicated to their own businesses.  It may be easy to connect with those partners and synergistic businesses out there during the summer months for further business development.
In the case where you or other business leaders cannot be connected during the summer months, it is appropriate as a good leader to delegate tasks to those who do remain in the office.  Delegating to staff members and encouraging responsibility, accountability and decision-making are ways to build excellent capacity building in your organization and build business at the same time.
Know well in advance of what challenges summer may bring your business.  Through adequate planning and establishing your plan of contingencies, your business will be ready to more than satisfy the markets, and your business will be well positioned to grow.

Relevant blogs and articles:


Business information, resources and tips for the entrepreneur
© 2012 Strategy Plan One

Wednesday, 4 April 2012

Positive Work-Life Balance in Your Business Organization


April 4, 2012 

work-life balanceWork-Life Balance

Work-life balance is the process of establishing an equilibrium between work and every other aspect of life.  In a satisfying environment, one strives to seek that balance between the activities that are classified as doing work and those activities we deem essential to running the family and household, those recreational and down-time activities we need to recharge and enjoy life.

A great work-life balance must start with you first, if you want to be a successful balanced entrepreneur.  You will also need to ensure your staff are happy and healthy in a productive environment by way of a strong, implemented work-life balance in your organization.

Work-Life Balance – In your Business

To maximize your business’ performance, you and your team need to stay healthy and happy.  Work-life balance is one of those key things an employer can do outside of compensation, to provide more benefits to staff.  Without work-life balance features, employees will need to take off significant amounts of time for family responsibilities and other.  You as a business owner know that in some cases, staff may call in sick when family duties are calling them.  This has a significant impact on operations and performance of the organization. Business finances take a hit if leaves are compensated for, or if you have to insert replacement staff.

work-life balanceWork-Life Balance – Flexible Scheduling

If your business environment is one of flexibility to allow for flexible scheduling, encourage and promote flexible work arrangements.  This works well in industries where core functions are not considered essential services.
Industries such as medical care or education, flexible arrangement may be difficult but not impossible.  Having flexible scheduling allows staff members to take care of family responsibilities without impacting the business or the career path.

Work-life Balance features you could offer to employees:

  • Combining or revising classifications of leave (i.e.: vacation leave or medical leave)
  • Paid leave for educational or capacity building activities
  • Work at home arrangements
  • Work on the road schedules
  • Daycare programs at work
  • Concentrated scheduling
  • Allow for health, wellness and fitness programs and time for it at work
  • Bring kids to work environment if you have teams of working parents in your business
  • In stressful and pressured work environments ensure you build in corporate activities to give everyone that stress break, such as non-work activities

Work-Life Balance Statistics

The Society for Human Resource Management (SHRM) completed a study (Sept 2010) of the work-life balance dynamic in US businesses.  Here are some of the statistics:
  • 89% of respondents stated work-life balance was an issue; 54% stated it was serious
  • 57% of those surveyed claimed that employers are not effectively addressing work-life balance and not doing enough
  • 38% said work-life balance has worsened in these tough economic times

However, with businesses that incorporate great work-life balance features, employees cite they are more happy and productive and the performance of those organizations show marked improvements.

Some of the Many Work-Life Balance Benefits for Employers and Employees:

  1. Physically and mentally healthier and happier employees
  2. Less absenteeism
  3. Job satisfaction level for employees increases
  4. Sick leave and medical claims decrease
  5. Improved corporate culture
  6. Improved performance of staff and units
  7. Talent management improvements in employee retention
  8. Can be included in the promotion of “best places to work”
  9. Improved enjoyment of life
  10. Improved and stronger family and business relationships 
Encourage leaders within your organization to come forward and develop teams and meetings to address work-life balance issues at your business.  As an effective leader and entrepreneur, encourage team members to provide feedback on how to make the work environment better.  Listen and learn when employees speak on employee satisfaction in the workplace.  Survey employees frequently and engage in conversation with them about work-life balance.

Work-life balance at work is a very effective way to improve your organization across individuals and business units.  Allow your professional teams to help others be successful with results-based, work-life best practices.

Business information, resources and tips for the entrepreneur
© 2012 Strategy Plan One