Showing posts with label retention. Show all posts
Showing posts with label retention. Show all posts

Sunday, 22 July 2012

Hiring – Strategies and Tips for Strong Staffing Processes


July 22, 2012

hiring - staffing processesHiring Processes

As an entrepreneur, business owner, or manager in the public or private sector, the way you conduct hiring or staffing processes can have measurable effects on your staff and organization.  Opportunities presented to internal staff in fair and transparent processes can be uplifting to staff, generate interest in the organization, and result in the recruitment of needed professionals.  Poor staffing processes can be demoralizing for employees, and can have negative, long-term impacts on the development of human resources in your business.

Hiring – Human Resources Plan

Similar to business and marketing plan development, human resource management in your business would include the development of an annual human resources, staffing plan.  Management, supported by information from operational units in the organization, should be able to identify human resources needs for the upcoming annual business cycle.  Salary and wage budgets are an important component to the plan, along with the costs for employee development.  The costs for hiring and staffing processes should be taken into consideration, especially if travel or external human resources consultants are needed for the staffing processes.  Once plans and budgets have been developed, the business will be better prepared to proceed on staffing processes.
Here are some tips to improving your staffing process, staff morale, and results in your organization:
  • Be fair, open and transparent to all staff on any potential opportunity or position
  • Look internally first at your valued staff before seeking external sources
  • Consider employee development to fulfill positions rather than external acquisitions
  • Gauge employee interest in development, retention and promotion through your annual employee appraisal procedures
  • Ensure employees have an opportunity to develop a learning and development plan, and that you as the employer can support employee developmental initiatives

Hiring Through Job Postings,  Job Advertisements

A clear and concise employment posting must be developed, to make sure all applicants understand who can apply, how to apply and what must be completed in the process.  Here are some details that could be included in a job posting:
  • Job title, classification, details
  • Job roles, responsibilities and duties
  • Application requirement details (resume, cover letter, test, interview, reference checks)
  • Application deadline
  • Who the job will be open to (ie: internal, external, certain levels, professions)
  • Where the job will be located
  • Duration of position
  • Essential job criteria (applicant must meet these criteria)
  • Asset job criteria (applicant scores bonus points for these “great to have” additional skills, traits)
  • Other competencies (ie: leadership competencies)
  • Conditions of employment (ie: travel, OT where necessary)
  • Language requirements 
  • Employment equity considerations, and
  • Contact for questions, concerns, and who to send the application to

hiring - interviewStaffing Process – Time Frames

Be cognizant that adequate time frame will be required for staffing processes.  Management of time will be essential to develop the time frames around the process, the assessment tools and development of the job criteria.  You must allow time frames for the applicants to apply, be tested, be interviewed and for the reference checks.   If through your human resource planning you have determined potential start dates for employees, then you will have an idea on the time frame to initiate the hiring process.  Don’t procrastinate on staffing processes or you may find yourself hiring and starting the successful candidate later than was actually needed.

Hiring – Short Term Solutions or Alternatives

If staffing processes can’t meet your immediate needs, you may have to consider acquiring the help or expertise externally through short-term contracting.  Contracting gives you the ability to acquire human resources in a potential shorter time frame, with more controls with terms and conditions within a contract.  Ensure that your explore contracting a short-term solution.
Partnering companies in your field may be able to complete a human resources exchange with you. Partnerships are beneficial as the parties can come to an agreement over the sharing of resources, so short-term staffing may be accomplished through your partnership arrangements.
Developing and maintaining high standards in your hiring practices will result in the best retention, development and recruitment of human resources.  Make the “Best Employers to Work For” list, internally and from an external perspective.

More on Hiring, Human Resources, and Employee Development

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Business information, resources and tips for the entrepreneur
© 2012 Strategy Plan One

Wednesday, 28 March 2012

Capacity Building with Successful Training Programs


March 28, 2012 

Capacity BuildingCapacity Building


Capacity Building within your organization starts with successful training programs.  To achieve success in training programs, research the capacity building needs of your organization, and the needs of employee development.  Significant surveying of the potential participants should take place – this will shape your program.  From this point, strong and detailed planning will be required to take your training initiatives into successful capacity building territory.

Mandatory Training Programs for Capacity Building


If the training is essential or mandatory for your staff, then your employees need to be committed.  To make that experience more value-added, ask employees for their input into mandatory training, which could involve flexible scheduling, involvement in the design and preparation, and pre-emptive messaging on the importance of the mandatory training programs.

Value added Training Programs


Capacity BuildingIf the training program is one of value, but not mandatory, it is sometimes a hard sell.  An example of this would be skill enhancement or management training for organizational development.  Programs such as this require gauging employees for interest.  The organization has a vested interest in the capacity building of internal employees, as this may be the most cost effective way to retain human capital and corporate knowledge.  To the employee developing and moving into management of specialized area is not a mandatory exercise but one of choice.   The benefits of the training program and future prospects within the company must be promoted.

Capacity Building Benefits of Training Programs


Organizations must zone in on the benefits, especially the benefits to the employee, which will result in benefits to the organization through capacity building.  The highest priority should be to convince employees that training will absolutely benefit the employee first, organization second.  This will enable a high-level of buy-in when the employee benefits are placed out front.

Similar to promoting products or services to the populous, organizations must develop the right messaging around training and development programs for their employees.  A well-developed training program will demonstrate how the organization will assist with the personal and professional development of employees, with no huge commitment from the employee.  If the employee is quite demanding with training and development that they are interested in, that is a different story, and may require a bit of negotiation and commitments from both the employer and employee.  With expensive management training an organization may want a commitment from the employee, such as strategic employee retention, development and promotion.  Strong commitments will create strong relationships between employee and employer.

Training and development programs are essential to capacity building within organizations and staying competitive in the global environment.  As noted special emphasis must be placed on ensuring there is a two-way beneficial aspect of the training program to get maximum buy-in from staff leading to a successful training program.

Tracking Capacity Building Progress & Results


To round off the procedures for successful training plans, ensure you track progress and results.  With any project such as a training program, measure the effectiveness and return on investment.  Revise accordingly for continuous capacity building in your organization.  You will note progress when your units are gaining capacities in operations and management, and if your employees are buying in, you will achieve a high retention of your staff.
Business information, resources and tips for the entrepreneur
© 2012 Strategy Plan One